| Job Role | Customer Happiness |
| Company | Digit Insurance |
| Salary | ₹1.25-₹3.25 LPA |
| Location | Hyderabad |
| Eligibility | Graduate |
Walk-in Address: GO DIGIT GENERAL INSURANCE LTD, 6-3-1219/J, 3RD FLOOR, PRESTIGE PHOENIX BUILDING, SURVEY NO 199, KUNDANBAGH, BEGUMPET, HYDERABAD 500016.
Walk-in Time: 19th August – 24 August, 9.30 AM – 5.30 PM
HR Contact Info: 8496011890
Job Description
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information, and diffusing angry clients, as needed.
- Building lasting relationships with clients and other call center team members based on trust and reliability.
- Utilizing software, databases, scripts, and tools appropriately.
- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
- Taking part in training and other learning opportunities to expand knowledge of the company and position.
- Adhering to all company policies and procedures.
- Excellent Verbal and Written communication Skills. (ENGLISH, TELUGU AND HINDI: MANDATORY)