Customer Support | Airlines | Gurgaon

Job Description

Excellent communication Skills in English is a pre-requisite
Ability to communicate effectively with customers on either a call, email or chat or a combination *Confident, Energetic & Assertive while conversing
Good working knowledge of MS Office (Word, Excel, Outlook)
GDS – Hands-on experience in Amadeus or Galileo will be an added advantage
Ability to handle complex situations
Should be flexible to work in shifts in a 24X7 operation with rotational week-offs as per process requirements
Prior work experience in Customer Service or Reservations in Aviation, Hospitality, Travel, OTA, or in a BPO, will be helpful