| Job Role | Customer Support (Bengali) |
| Company | Teleperformance |
| Salary | ₹21,000/month |
| Location | Work From Home |
| Eligibility | BCA, B.Tech, BE, B.Sc.(IT) or any Tech diploma holder |
Job Description
- Handle technical queries from customers via phone, email, and chat
- Troubleshoot and resolve technical issues related to our products/services
- Provide accurate and timely solutions to customer inquiries
- Utilize knowledge base and internal resources to resolve customer issues.
- Escalate complex issues to the senior technical support team as needed
- Maintain accurate records of customer interactions using CRM software
- Meet or exceed customer satisfaction and first-call resolution targets