Job Role | Customer Support |
Company | Genpact |
Salary | ₹2.5-₹3 LPA |
Location | Delhi, Gurgaon, Hyderabad |
Eligibility | Graduate |
Job Description
- Respond to customer queries and customers concerns
- Provide support for data collection to enable Recovery of the account for the end user.
- Maintain a deep understanding of client processes and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible for exhibiting a capacity for critical thinking and analysis.
- Responsible to showcase a proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment