Customer Support | Genpact | Delhi | Gurgaon | Hyderabad

Job RoleCustomer Support
CompanyGenpact
Salary₹2.5-₹3 LPA
LocationDelhi, Gurgaon, Hyderabad
EligibilityGraduate

Job Description

  • Respond to customer queries and customers concerns
  • Provide support for data collection to enable Recovery of the account for the end user.
  • Maintain a deep understanding of client processes and policies
  • Reproduce customer issues and escalate product bugs
  • Provide excellent customer service to our customers
  • You should be responsible for exhibiting a capacity for critical thinking and analysis.
  • Responsible to showcase a proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

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