| Job Role | Customer Support |
| Company | NTT Data |
| Salary | ₹20,000/month |
| Location | Work From Home |
| Eligibility | Graduate |
Job Description
- Provide L1 and L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone.
- Activities include recognition, research, isolation, resolution & follow-up steps.
- Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
- Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications, etc.
- Sound knowledge of ITIL best practices around Incident & Request Management procedures.
Apply and send your CV to HR at ruth.s@nttdata.com