Customer Support | Walk-in Drive | Cognizant | Hyderabad

Job RoleCustomer Support
CompanyCognizant
Salarynor disclosed
LocationHyderabad
EligibilityGraduate

Walk-in Timing: 2nd August, 10.00 AM – 12.00 PM

Walk-in Address: Cognizant Technology Solution, Plot 25, 26/27, ISB Rd, Financial District, Nanakramguda, Telangana 500032

Contact: Vishal Infrastructure ( 8197813822 )

Job Description

  • Map, evaluate, and report data in order to manage client recommendations.
  • Read carefully and understand the given data which could be of any type/ format
  • Perform general research and extensive research (when required) and correctly interpret the available information
  • Quick decisive skills to compare, analyze, and judge the better search algorithm
  • Evaluate the search results/ queries and rate them by following the available guidelines
  • Properly read and understand the given data and then match/ map to correct and relevant categories
  • Ensure the quality, accuracy, and timeliness of all Data Science Curation/QA Activities.
  • Collaborate with team members to identify process targets.
  • Test and provide feedback for all new data science activity cases and features before release to clients ensuring that they meet accuracy within the given thresholds.
  • Able to provide necessary detailed feedback to Data science engineers/QA Engineers.
  • Coordinate to resolve data issues including inaccuracies, late/missing data, or unexpected formatting.
  • Recommend Activity improvements or corrections to Data Science Engineers/QA Engineers.
  • Ensure to be confidential regarding Client related Tools/projections/data
  • Should be able to create Training Material based on the activity
  • Train New Joinees and mentor them to be at par with existing folks

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