| Job Role | Escalation Specialist |
| Company | IndiaMART |
| Salary | ₹22,500/month |
| Location | Work From Home |
| Eligibility | Any Graduation |
Job Description
This is a full-time remote role for a Social Media Escalation Specialist at IndiaMART InterMESH Limited. The Escalation Specialist will be responsible for managing and resolving customer escalations, utilizing analytical skills to assess situations, and providing top-notch customer support. Effective communication and timely responses are key aspects of this role.
- Escalation management and Escalation handling skills
- Analytical Skills
- Customer Support and Communication skills
- Ability to work well under pressure
- Problem-solving abilities
- Experience in a similar role is a plus
- Bachelor’s degree in Business Administration or related field