International Voice Process | Sagality | Hyderabad

Job RoleInternational Voice Process
CompanySagality India
Salary₹2.5-₹3.25 LPA
LocationHyderabad
EligibilityBCom, BSC, BBA, BPharma (Only Non Tech Graduates)

Walk-in Address: Sagility India Pvt Ltd. Purva Summit – 3rd Floor Survey No. 8, Hitech City Phase II White field road Landmark: Opp Tech Mahindra, Kondapur Hyderabad-500084

Walk-in Time: 16th September – 20th September, 10.00 AM – 3.00 PM

HR Contact Info: 09148680209, 9494994261, 9000175064, 8639608083, 9392271863, 7893161226

Job Description

We are hiring for the position of Trainee Process Consultant for our International Voice Process in the US Healthcare sector. As a Trainee Process Consultant, you will be responsible for processing claims, handling customer inquiries, and ensuring customer satisfaction through timely and accurate resolutions.

  • Process claims according to established guidelines and procedures.
  • Maintain customer satisfaction ratings by adhering to client SLAs.
  • Utilize company policies to resolve customer issues efficiently.
  • Input and update customer records in the company platform.
  • Ensure quick and accurate decision-making to resolve customer queries.

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