Job Role | International Voice Process |
Company | Sagality India |
Salary | ₹2.5-₹3.25 LPA |
Location | Hyderabad |
Eligibility | BCom, BSC, BBA, BPharma (Only Non Tech Graduates) |
Walk-in Address: Sagility India Pvt Ltd. Purva Summit – 3rd Floor Survey No. 8, Hitech City Phase II White field road Landmark: Opp Tech Mahindra, Kondapur Hyderabad-500084
Walk-in Time: 16th September – 20th September, 10.00 AM – 3.00 PM
HR Contact Info: 09148680209, 9494994261, 9000175064, 8639608083, 9392271863, 7893161226
Job Description
We are hiring for the position of Trainee Process Consultant for our International Voice Process in the US Healthcare sector. As a Trainee Process Consultant, you will be responsible for processing claims, handling customer inquiries, and ensuring customer satisfaction through timely and accurate resolutions.
- Process claims according to established guidelines and procedures.
- Maintain customer satisfaction ratings by adhering to client SLAs.
- Utilize company policies to resolve customer issues efficiently.
- Input and update customer records in the company platform.
- Ensure quick and accurate decision-making to resolve customer queries.