Job Role | International Voice Process |
Company | Teleperformance |
Salary | ₹23,000-₹30,000/month |
Location | Work From Home |
Eligibility | Any Graduate |
Job Description
- Handle inbound customer queries and provide effective resolutions.
- Offer exceptional customer service while adhering to process guidelines.
- Address and resolve product/service issues efficiently.
- Maintain accurate call records and ensure timely follow-ups if needed.
- Collaborate with internal teams to ensure customer satisfaction.
- Uphold quality standards and meet performance metrics, such as call handling time and first-call resolution.