International Voice Process | Teleperformance | Work From Home

Job RoleInternational Voice Process
CompanyTeleperformance
Salary₹23,000-₹30,000/month
LocationWork From Home
EligibilityAny Graduate

Job Description

  • Handle inbound customer queries and provide effective resolutions.
  • Offer exceptional customer service while adhering to process guidelines.
  • Address and resolve product/service issues efficiently.
  • Maintain accurate call records and ensure timely follow-ups if needed.
  • Collaborate with internal teams to ensure customer satisfaction.
  • Uphold quality standards and meet performance metrics, such as call handling time and first-call resolution.

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