We are looking for a dedicated Customer Support Executive to handle customer queries through calls and emails.
The ideal candidate should have excellent communication skills and the ability to resolve customer concerns efficiently.
Responsibilities:
- Handle inbound and outbound calls and emails.
- Address and resolve customer queries effectively.
- Ensure customer satisfaction through professional communication.
Requirements:
- Excellent verbal and written communication skills.
- Laptop with at least 8GB RAM and Wi-Fi (minimum 40 Mbps speed).
- Graduate or undergraduate candidates can apply.
- Comfortable working in a 24×7 rotational shift (9-hour shift with an 8-hour production window and a 1-hour break).
- 6-day work week with 1 rotational week off.
