Customer Care Executive

As a Blinkit Customer Care Executive, you’ll handle customer queries and resolve issues via phone, chat, and email, ensuring high customer satisfaction and efficient order resolution.

  • Excellent Communication Skills 
  • Graduate & Undergraduate
  • Permanent Work from home (WFH)
  • Fresher & Experience
  • Laptop with minimum 8 GB RAM & Windows 10 mandatory
  • On-the-job Training 
  • 6 Days working and 1 Rotational Week.
  • 9 hours of shift, during which 8 hours are dedicated to production and 1 hour is allocated for split breaks. 
  • Wi-Fi is Mandatory.

Round of Interviews 

  • HR Evaluation 
  • Operations Evaluation 
  • L2 Operations Evaluation 
  • Typing Test 
  • Versant Test 
  • Situational Judgment Test 
  • Client Evaluation 

Basic Hygiene:-

  • As HR, we have to ensure that when sharing profiles with the OPS team, we also share the Aadhar snapshot to avoid Proxy Cases. 
  • We have to ensure at every stage of recruitment that the candidate is genuine, and this is done with the help of cross-verification Aadhar screenshots.