As a Blinkit Customer Care Executive, you’ll handle customer queries and resolve issues via phone, chat, and email, ensuring high customer satisfaction and efficient order resolution.
- Excellent Communication Skills
- Graduate & Undergraduate
- Permanent Work from home (WFH)
- Fresher & Experience
- Laptop with minimum 8 GB RAM & Windows 10 mandatory
- On-the-job Training
- 6 Days working and 1 Rotational Week.
- 9 hours of shift, during which 8 hours are dedicated to production and 1 hour is allocated for split breaks.
- Wi-Fi is Mandatory.
Round of Interviews
- HR Evaluation
- Operations Evaluation
- L2 Operations Evaluation
- Typing Test
- Versant Test
- Situational Judgment Test
- Client Evaluation
Basic Hygiene:-
- As HR, we have to ensure that when sharing profiles with the OPS team, we also share the Aadhar snapshot to avoid Proxy Cases.
- We have to ensure at every stage of recruitment that the candidate is genuine, and this is done with the help of cross-verification Aadhar screenshots.