This role involves collaborating closely with clients, internal teams, and stakeholders to deploy, configure, and optimize the Tennr platform to address unique client needs effectively.
- Building end-to-end automation solutions: Tailor solutions to meet client-specific needs
- Client Collaboration: Provide ongoing communication and updates during the implementation process
- Testing and Quality Assurance: Address bugs or technical issues identified during the implementation phase.
- Support and Troubleshooting: Collaborate with technical support teams to handle escalated issues.
- Incident Management: Use ticketing systems to track and manage implementation incidents systematically.
- Platform Mastery: Gain deep expertise in Tennr Fluent’s features, limitations, and capabilities to leverage them effectively.
Requirement:
- Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field.
- Proficiency in programming languages (e.g., Python, Java, or SQL) and Workflows.
- Familiarity with APIs, webhooks, and system integrations..
- Strong problem-solving abilities and analytical thinking.
- Previous experience in software engineering, technical consulting, or a similar role
