As an Operations Associate, you will be a part of a scaled services team responsible for executing on key operational workflows for the company.
Developing scripts and applications using JavaScript, Python, and other relevant programming languages to bring in automation.
- Develop, execute, and scale technical workflows to ensure seamless services operations, utilizing internal tools, databases, and platform expertise, underscored by customer empathy.
- You will be responsible for leveraging advanced analytics tools to provide actionable insights, automate processes, and support data-driven decision-making
- Develop scripts and applications using JavaScript, Python, and other relevant programming languages.
- Communicate with internal stakeholders and team members across departments to facilitate understanding and address the needs of our platform’s users, ensuring alignment and collaboration.
- Proactively identify potential issues and opportunities, contributing to projects aimed at mitigating risks and optimizing operations.
- Generate informed advice, strategies, and ideas, catering to the diverse requirements of various stakeholders and partners.
- Maintain detailed, accurate documentation and resources for internal and external reference.
- Work collaboratively with cross-functional teams to devise and implement creative technical solutions for partners, learners, and clients.
Requirement:
- Bachelor’s degree in Computer Science/CSE/BCA/MCA is preferred, fresh graduates are encouraged to apply.
- Exceptional attention to detail and process orientation.
- Effective communication skills, capable of engaging with internal stakeholders and team members across functions.
- Strong problem-solving, critical thinking, and strategic planning abilities.
- Highly adaptable, able to manage multiple projects and respond to shifting priorities.
- Eagerness to learn, with a proven track record of handling computer-based tasks efficiently
- Experience in data analytics and programming.
- Proficiency in JavaScript, SQL, Python, and other programming languages.
