SocialPilot is looking for a product specialist to work closely with prospects and customers to help them derive the most value from SocialPilot.
- Work with prospects to understand their needs for a social media management product
- Conduct live demos and help prospects determine fitment
- Work with existing customers to help them increase product awareness and utilization
- Provide product enhancement feedback to technology and product teams
- Will be handling customer onboarding and increasing Retention.
- Will be working on enterprise deals by creating custom plans for Agencies.
Requirements:
- 1+ years of product/customer success/sales experience (SaaS experience is a plus)
- Strong interpersonal skills
- Self-starter with a strong hustler mindset
- Familiarity with social media marketing and its nuances is a plus
- Desire to grow and advance professionally either in product roles or customer success roles
