MTC is looking for Support Executive Interns who want to gain industry experience in supporting the overall processes and tasks in various company aspects.
If you are ready to start your Professional career and get real-time experience, then you are at the right place. As a Support Executive Intern, your roles and responsibilities will be as follows:
- Answering inquiries
- Supported customers through the email ticketing system and made phone calls in a timely manner.
- Provide detailed information to customers.
- Following up with customers for any further information.
- Taking feedback from customers.
- Negotiating acceptable terms for both the company and the customer.
- Identifying Patterns- where problems reoccur and in what area needs improvement, address them with the team.
- Exhibiting patience in order to appease the most difficult clients.
- Solving problems creatively when easy solutions are not available.
Requirements:
- Bachelor’s degree in Business administration or in a related field.
- Exceptional verbal and written communication skills.
- Phenomenal conflict-resolution skills.
- Outstanding interpersonal, and negotiation skills.
- Good problem-solving skills.
- Need adequate resources (Laptop/desktop with stable WI-FI connection)
- Must be available in the virtual office on all working days from 1 P.M. to 6 P.M.
Benefits:
- Certificate on successful completion of an internship.
- Paid stipend for outcomes
- Learn how to solve problems effectively and new technologies.
- Master in different communication mediums.
