Job Role | Investigation Specialist |
Company | Amazon |
Salary | ₹35,000/month |
Location | Bengaluru |
Eligibility | Graduation |
walk-in interview date: 07 August
Job Description
- Communicate effectively via email and/or telephone with our customer base – buyers, merchants, and internal customers.
- Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends.
- Consistently achieve/exceed weekly productivity and quality standards.
- Participate in ad hoc projects/assignments as necessary.
Eligibility
- Excellent written and read English skills, and an ability to compose a grammatically correct, concise, and accurate written response.
- Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers.
- Clear, crisp, and proactive documentation of operational procedures required to tackle known risk issues. Problem Solving Skills:
- Demonstrated ability to work independently, make complex investigation decisions with little to no guidance, and analyze problems logically including the ability to recognize non-obvious patterns.
- Self-disciplined, quick self-learning, diligent, proactive and detail-oriented.
- Strong time management and organizational skills.
- Experience with Microsoft Office, including Outlook, Word, and Excel.
- Flexible schedule, including willingness to work on one of the days on weekends, and outside of the “standard” work day. Your shift will be either Sunday-Thursday or Tuesday- Saturday and you may work the night shift.
- Demonstrate flexibility to work overtime hours as per business requirements.
- Be able to adapt to long hours of repetitive work with patience.