Sutherland hiring freshers for the Claim Specialist position in Bengaluru. It’s a great opportunity for the people looking for a job in Bengaluru. The salary is ₹37,000/month.
Job Description
| Title | Claims Handler |
|---|---|
| Company | Sutherland Global Services |
| Contact | Interested candidates kindly share your resume to: josephabilash.r@sutherlandglobal.com |
Responsibilities
- Document claim files by accurately capturing and updating claims data/information in compliance with best practices for low to moderate exposure and complexity for Property and Content damage and Liability/Injury claims.
- Exercise judgment to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage.
- Exercise judgment to determine liability by gathering and analyzing relevant facts, and images; and utilizing applicable coverages.
- Identify anomalies and patterns to identify fraudulent claims and refer to the SIU team based on SOPs.
- Work to have a timely resolution to claims with complete ownership from initiation/intake to settlement.
- Assess damages by calculating applicable damage or range of damages.
- Negotiate settlement of a claim by establishing the appropriate negotiation strategy and utilizing available resources within authority limits.
- Meet quality standards by following best practices.
- Responsible for data integrity and the appropriate documentation of the claim file as well as for compliance with regulatory requirements.
- Accountability in customer satisfaction and execution of the strategy to provide the best claims service for host damage protection.
- Ensure customer service by proactively communicating information, responding to inquiries, and following customer protocols and special handling instructions.
- Ensure legal compliance by following federal laws and regulations, and internal control requirements.
Job Qualification and Other Skills
| Education | Bachelor’s degree or college Diploma |
|---|---|
| Experience | Experience in P&C, Healthcare Claims dealing with damage, liability, or injury claims. |
| Skills | – Good knowledge of Insurance claims end-to-end value chain activities, challenges, and best practices. – Good knowledge of how to evaluate injuries and damage using market tools and technology. – General knowledge of the coverages available under the damage protection, liability policy, and some common exclusions. – Results-driven, ability to multi-task, pay attention to detail and follow procedures. – Proven leadership and time management skills in a team environment. – Good writing, communication, and presentation skills. |
| Work Location | Whitefield, Bangalore, Rotational shift & Rotational off. |
| Role | Customer Success, Service & Operations – Other |
| Industry Type | BPO / Call Centre |
| Department | Customer Success, Service & Operations |
| Employment Type | Full Time, Permanent |
| Role Category | Customer Success, Service & Operations – Other |
| UG | Any Graduate |
| Key Skills | – Claims Adjudication – Health Claims – Insurance Claims – Property And Casualty Insurance – Insurance – Claims – Motor Insurance |